Introduction

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At PropInsight, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and manage your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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Collection of Personal Information

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We collect personal information that is necessary for us to provide our services, including but not limited to:

• Name

• Contact details (address, email, phone number)

• Property details

• Financial information

• Tenancy information

• Any other information relevant to the services we provide

We collect this information through various methods, including forms on our website, emails, phone calls, and direct interactions.

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Use of Personal Information

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We use the personal information we collect for purposes such as:

• Providing property management analysis services

• Communicating with you regarding our services

• Improving our services

• Complying with legal and regulatory requirements

• Contacting your nominated Property Manager to collect documentation

• Sending marketing communications (you can opt-out at any time)

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Disclosure of Personal Information

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We may disclose your personal information to:

• Service providers who assist us in operating our business (e.g., IT service providers, marketing agencies)

• Legal and regulatory authorities as required by law

• Other third parties with your consent

We will take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations regarding the protection of your personal information.

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Security of Personal Information

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We are committed to ensuring the security of your personal information. We take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

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Access to and Correction of Personal Information

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You have the right to access and correct your personal information held by us. If you wish to access, update, or correct your personal information, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

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Complaints

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If you believe that we have breached the Australian Privacy Principles or any other applicable privacy laws, you may make a complaint. Please contact us using the details provided below, and we will investigate your complaint and respond within a reasonable timeframe.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updated versions on our website, and the revised policy will be effective from the date it is posted.

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Contact Us

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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PropInsight Analytics
Email: sam@propinsight.com.au
Phone: +61 413 616 946
Address: 2/1 Tourello Street, MITCHAM VIC 3132

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Effective Date: 15/06/2024
Last Updated: 15/06/2024

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By using our services, you agree to the terms of this Privacy Policy.